Quality means Customer Satisfaction |
|
Our quality standards are defined by the customer. It is important to us to evaluate our products and services by means of our customers’ requirements, then adequately implementing these requirements into our quality objectives. |
Quality is the primary Obligation |
|
Responsibility for quality begins with the board of management. They determine quality policies and strategic quality objectives. They are supported as well by authorized quality management representatives who monitor the implementation of these objectives along with relevant legal regulations. |
Quality means Competitive Advantage |
|
Development and Assembly quality as well as cost optimization all have the same level of significance in our organization. We view quality as a success factor for our competitiveness as well as a future security for our company. We would like to be perceived by all of our customers as the quality leader within our business sectors. . |
Quality of Work |
|
We consider our employees to be independent, qualified and responsible decision makers. We insist on quality awareness and competence from our employees by offering various training and schooling programs. |
Making Quality Measurable
Target agreements in all of our business sectors include measurement categories which are based on our quality policies and objectives. For the purpose of continual improvement we regularly measure and monitor our processes.
Quality of our Suppliers
We expect our suppliers and service partners to perform in accordance with our quality policies and standards. Together we enhance customer satisfaction in an open-minded and partnership-oriented manner.
